EXPERIENCE AND WORK DONE
Tharollo Chambers has successfully undertaken high-profile investigative assignments requiring legal expertise, stakeholder engagement, and meticulous documentation analysis.
Relevant Investigative Experience
Investigation at Lesotho Institute of Accountants (LIA)
- Investigated concerns raised regarding HR compliance, financial management and governance.
- Conducted in-depth interviews with employees and stakeholders.
- Delivered a comprehensive report with legal and policy recommendations.
Standard Bank Lesotho
- Conducted a thorough investigation into allegations of sexual misconduct.
- Analysed all relevant facts and interviewed involved parties.
- Ensured compliance with workplace policies and legal requirements.
- Provided clear findings and actionable recommendations.
Water and Sewerage Company
- Led a detailed investigation into fraudulent activities.
- Identified discrepancies and traced financial losses.
- Advised on corrective actions and preventive measures.
- Ensured compliance with legal and regulatory requirements. These assignments demonstrate our ability to handle sensitive inquiries professionally and efficiently.
APPROACH AND METHODOLOGY
Tharollo Chambers will utilise a combination of qualitative and quantitative methods to ensure an accurate and well-rounded assessment of CHAL’s workplace challenges.
Staff Surveys and Questionnaires
- Distributed to all employees to capture their perspectives on workplace morale, performance and internal communication.
One-on-One Interviews
- Confidential discussions with: the finance department, CHAL leadership and management, selected past and present board members and other relevant stakeholders.
Focus group sessions
- Small group discussions to encourage open communication on key workplace concerns.
Document review and industry Benchmarking
Analysis of:
- Organisational policies on performance management. o Financial reports and audit records.
- Internal communications and reporting structures, o Comparison with best practices in similar institutions.
Data Analysis and Reporting
- Identification of patterns, trends and gaps in staff morale and workplace efficiency.
- Development of tailored recommendations for performance enhancements and governance improvements.
REPORTING & DELIVERABLES
Inception Report
Outlines methodology, investigative framework, and project scope.
Progress Updates
Periodic briefings on emerging findings and leadership alignment.
Draft & Final Reports
Detailed analysis, recommendations, and integration of leadership feedback.
Presentation of Findings
Structured debrief with key insights and action plans for implementation.
